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Some Memories Never Fade – Final Report of the Confidential Listening and Assistance Service

The Confidential Listening and Assistance Service (the Service) was established in 2008 to provide a confidential and supportive forum for people who experienced abuse or neglect during their time in State care in residential special education, health and welfare sectors before 1992.

The Service was chaired by Judge Carolyn Henwood, CNZM, who was supported by panellists appointed on the basis of their expertise and standing in the community. The Department of Internal Affairs provided administrative support to the Service.

The Service finished in June 2015.  The final report of the Service, Some Memories Never Fade is published below, along with the Government’s response to the recommendations made in the final report.

Read or download the report and the Government response:

cover of Some Memories Never Fade - Final Report of the Confidential Listening and Assistance Services

Links to the agencies to whom the Service referred people for the purpose of making a claim are below: