You're in control of your information

The RealMe service doesn't store any of the verified information you provide about yourself — it just acts as a conduit to help you share that information with participating organisations that need it. You always see and approve exactly what’s being shared.

  • When you apply for something online, the organisation you’re applying to needs to know you are who you say you are.
  • Instead of going into an office with ID and proof of address, log in and share your details through your RealMe account.
  • The RealMe service only stores the information needed to manage your account (like your username and password). 
  • RealMe has been designed so that organisations can trust the information shared by you. 

Log in to see exactly who you’ve shared your information with and when.

Extra security when you log in

Whenever you share your verified information or log into a service that requires a bit more security, we’ll ask you for “second-factor authentication”. This is usually a code we send to your mobile after you’ve entered your password – either by text or through Google Authenticator. You have to enter the code to finish logging in.

Find out about second-factor authentication

How we make sure RealMe stays private and secure

  1. We consult with The Office of the Privacy Commissioner regularly to make sure RealMe maintains your privacy.
  2. We get an independent security impact assessment every time we make a significant change to RealMe or the code behind it.
  3. We complete a privacy impact assessment whenever we make a major change.
  4. We have an ongoing programme of security testing.

We work with: 

NetSafe is an independent non-profit organisation that promotes confident, safe and responsible use of online technologies.

ConnectSmart’s purpose is to raise awareness of cyber security and promote ways to protect yourselves online.