Guidance and Templates
ICT Operations Assurance Plan Template Version 1.0
Agencies are encouraged to use the template below for completing their operations assurance plans:
ICT Operations Assurance Plan Template v1.0 [83kB Word]
Alternately, agencies may use any format for their plan provided it includes the following elements:
- Internal endorsements (CIO, CRO / Risk / Assurance, CE as appropriate)
- Context on the plan’s objective and outcomes
- Description of the approach taken to developing the plan
- Decisions / assumptions (e.g. decisions on the scope of assurance, trade-offs, known gaps)
- Demonstrated linkage to the most significant risk areas for the business
- Reference to good practice standards consulted during the risk assessment
- Clarity on assurance accountabilities and responsibilities
- Description of how the plan will be monitored and how results will be reported
- Detailed schedule of assurance activities
- Assurance budget.
Example ICT Operations Assurance Plan
This is a populated example of an ICT operations assurance plan that includes illustrative assurance activities during the course of a year.
ICT Operations Assurance Plan Sample [130kB Word]