GCIO Assurance Services Categories
Definition of Assurance
Assurance is an independent and objective assessment that provides valuable information for decision-making by giving a level of confidence as to whether business outcomes and benefits will be achieved.
Assurance should align with the following good practice principles:
- Be risk and value-based
- Be impartial and independent
- Be planned from the outset of the project or programme
- Be forward looking by providing an assessment of ‘Delivery Confidence’
- Be conducted to inform key decisions
- Be reviewed regularly to ensure that it continues to be fit for purpose.
Independent Quality Assurance (IQA) for ICT-enabled Projects and Programmes
Assurance Services Category |
Provides the Senior Responsible Officer with confidence that… |
High Level Service Description |
The project is well positioned to deliver the expected outputs |
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The programme is well positioned to deliver the expected outcomes and benefits related to the organisation’s strategic objectives |
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The organisation has a robust approach to “doing the right things at the right time” |
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Technical Quality Assurance (TQA) for ICT-enabled Projects and Programmes
Assurance Services Category |
Provides the Senior Responsible Officer with confidence that… |
High Level Service Description |
The technical solution design is fit for purpose and will meet business requirements |
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The technical build is fit for purpose and ICT is well positioned to receive the new system |
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