Service Innovation
Led by General Manager Karl McDiarmid, Service Innovation is about delivering services differently.
The team is working with agencies on two main areas of work:
- Better Public Services Result 10 –making it easier for New Zealanders to transact with government digitally
- RealMe – supporting New Zealanders to access online services with a single username and password, and prove their identity online.
Find more information about Service Innovation here.
Contact: gcio@dia.govt.nz
Key contact
Karl McDiarmid
General Manager, Service Innovation
Email: karl.mcdiarmid@dia.govt.nz
