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The Department of Internal Affairs

The Department of Internal Affairs

Te Tari Taiwhenua

Building a safe, prosperous and respected nation


For businesses and government agencies

For business and government, identity crime is a bigger problem than simply identity theft. Identity crime includes the creation of fake identities, using the identities of deceased persons, as well as identity theft.

Businesses and government agencies must be aware of identity crime, not only for the financial risks, but also the reputational risks involved. These could include the risk to the company of breaching people’s privacy and of identity fraud committed by staff members.

In some cases, particularly credit card fraud, it is not the customers who ultimately pay the costs of fraud, it is the business. This is a good incentive to evaluate your policies and procedures and to ensure you are doing the most you can to prevent identity crime and to protect your customers and clients.

The Department of Internal Affairs has produced guidance and tools to assist businesses and government agencies to prevent and detect identity crime. Businesses and government agencies should also be aware of their responsibilities under legislation to protect people from identity theft. This includes the Privacy Act 1993, the Unsolicited Electronic Messages Act 2007 and the Anti-Money Laundering and Countering Financing of Terrorism Act 2009.