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The Department of Internal Affairs

The Department of Internal Affairs

Te Tari Taiwhenua

Building a safe, prosperous and respected nation


Services › igovt identity verification service

Verify your identity with igovt

The igovt identity verification service, operated by the Department of Internal Affairs, has become part of RealMe, which is a new service from the New Zealand government and New Zealand Post. RealMe provides a secure online way to prove your identity to an organisation, such as a bank, insurance company or government agency.

A RealMe account is made up of a login that lets you access these participating services, while a RealMe verified account allows you to easily and quickly prove who you are online when you apply for products and services from participating organisations. You can upgrade to a verified account by applying to have your identity verified by igovt. It's free to get and once you’re verified you can use it for five years before it needs renewing.

An igovt verified identity uses your name, date of birth, place of birth and gender to identify you, so that you can prove who you are when using online services. An igovt verified identity is not an ID card or a piece of paper. It is electronic and made up of four pieces of information about you: your full name, date of birth, place of birth and gender. Once you have your identity verified by igovt and linked to your RealMe verified account, you can use it by logging in to a service and giving consent to share your igovt verified identity.

To get a RealMe account, or to upgrade your existing RealMe login to a verified account, you will need to complete an online application and then have your photo taken at a participating PostShop. To find out more about igovt and RealMe, how it works and how to apply, visit