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New Zealand passports | Uruwhenua Aotearoa

The Department of Internal Affairs | Te Tari Taiwhenua

Contact the New Zealand Passport office online

How can we help you today?

Choose from one of the three following categories. You can order forms online or send our customer service team an email. We will acknowledge your email within 24 hours (or the next working day).

  • Already lodged a passport application?

    Have you been asked to provide additional information to help us process your application?

    Do you need to change any of the details on your application?

    Have your application details ready, you will need to give us some of this information so we can be sure your enquiry is real.

    Enquire about your application online
  • Need to order paper application forms?

    Renewing your adult passport? You might be able to do it online. Find out if you're eligible.

    Have to tried downloading one of our forms?

    If you order paper forms it could take 10 days before you get them in the post. 

    Order paper application forms online
  • Ask us a question about your passport

    Need some advice or have a general question about New Zealand passports?

    Send us an email, give us as much information as you can and our customer service team will contact you as soon as we can.


    Ask a general question using email