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Help for family, whanau, & aiga carers 

Welcome to the website of Carers NZ's National Information Centre for family carers ... the 420,000+ New Zealanders who support ill, seriously injured, disabled, and frail aged friends and family members.

If you can't find what you need or have questions, please phone our helpline, which operates Monday to Friday during business hours: (0800) 777 797. Or, email anytime!


We Care is now live!

Please click through to the We Care! campaign website and have a say for family carers.  Click Email John Key to send a message to the Prime Minister, or click Photo Messages to upload your very own photo message of support.  If you're a Facebook user, please see and ‘Like' the campaign. You can also follow us on Twitter at!/wecarenz  Visit the We Care! website to have a voice and a face in the campaign, to view news and speeches, or to upload your own photo message or send an email to John Key asking him to take a direct interest in the needs and welfare of Kiwi carers ... it takes just a second!

See carers' photo messages and upload your own at

New carer infopacks!
Carer Info Pack 

Be one of the first carers to request our infopacks for carers. They contain the Government's updated Guide for Carers, the latest issue of Family Care magazine, plus a range of other resources we think all carers should have. These packs will evolve over time. We hope they are useful to carers of any age or caring situation. Organisations and health professionals: please request packs for carers in your networks. Our 'foundation packs' can be regionalised, localised, or tailored for your community by adding your own information! They are attractive, and ready to post with your label ... or simply give them to the carers you support. As the packs are currently unfunded, we ask for a koha to cover courier costs for bulk requests. Email or phone 0800 777 797 to request infopacks. If you just want Guides please phone the national helpline 0800 777 797 ... these are completely free and for bulk orders we can arrange free delivery.

Carer Wellbeing & Learning: What do you think?

Have you attended any carer learning events or courses? Are you interested to know more about opportunities for carer wellbeing and learning? If you are a family carer, please have your say in our national consultation about carer learning. Your feedback will help to shape future programmes for carers! All carers who complete our online survey will go into a random draw for a $500 prize.  Click here to go through to the survey!  Carers can also give their feedback by phone via our helpline:  (0800) 777 797.

View the Caring Moments photographic exhibition

Caring Moments, a heartwarming photographic tribute to carers, is currently on display at Wellington's Academy of Fine Arts from Monday 4th July until Tuesday 12th July.  Find out more about the Caring Moments exhibition by clicking here.

We encourage anyone who lives in Wellington to view the exhibition of images taken by well known photographer Terry Winn.  Caring Moments is a project undertaken in partnership with Carers New Zealand.  Click here to read Terry's Caring Moments blog, and view the images.  Photo right: The Hay Family.  Copyright Terry Winn, Caring Moments Collection.

Earthquake assistance for carers

Carers NZ extends its heartfelt sympathy to the people of Christchurch and surrounding areas. We would like family carers to know that we are standing by to help however we can. We are concerned about how those with existing caring responsibilities are faring with disruption to support and services. And we are all too aware that following the earthquake many people have received serious injuries, and will rely on family care during their recovery. If you are a carer, or know a carer, who needs information and support, contact our national helpline to request a free infopack. To learn about available government supports and services, click here.

Winter Family Care

The latest issue of Family Care is available now.  You can order your own subscription by phoning the Carers NZ National Information Centre, (0800) 777 797 or email

Guide for Carers

A Guide for Carers

Discover what government supports and services are available to carers in one handy booklet.

+ read more

Download the DLE flyer (as a PDF) in English, Maori, Samoan, Tongan, Cook Island Maori, and Niuean languages.

Family care Magazine

Family Care magazine

Family Care magazine is produced every three months. Packed with inspiring stories and advice, this wonderful resource can be delivered directly to your home.

+ read more


Public Trust


Copyright Carers NZ