The Access Services Group is responsible for the provision of access to public archives. Its main functions are to:
The Access Services Group is divided into three parts. These are:
Reference Services are responsible for the operation of the four reading rooms in each office of Archives New Zealand. It carries out all of the reprographic services offered. Reference also operates a remote reference service, which enables researchers to request information by e-mail or letter. The creation of supplementary findings aids to enhance access to specific groups of archives such as indexes and guides is co-ordinated by Reference Services, including volunteer programmes.
Outreach Services are responsible for the promotion of archives to the general public. This is done through an exhibitions programme, a tours and talks service and special one-off outreach events or activities.
Government Loans Service are responsible for the temporary loan of archives to the government office that created or was responsible for the archives, if that office requires the archives for its current business. Government Loans Service are also responsible for inspecting and accounting for all items on loan to government offices.