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Electronic Monitoring System (EMS)


On this page you can find information on: *This document is in Adobe Acrobat (.pdf) format. You need to have the Adobe Acrobat Reader installed on your computer. You can download a free version from the Adobe site.


Electronic Monitoring System (EMS)

Section 86 of the
Gambling Act 2003 requires all gaming machines in pubs and clubs (class 4) to be connected to an electronic monitoring system (EMS). All gaming machines will need to be connected to electronic monitoring by 19 March 2007. The cost of establishing and operating EMS is to be met through a fee on societies operating gaming machines.

While the Act sets 19 March 2007 as the final deadline for all gaming machines to be connected to EMS, most machines will be connected well before that date.

EMS will be used to obtain accurate and timely information about gaming machine usage. The information collected by EMS includes: the amount of money gambled on gaming machines, the amount required to be banked, the location and number of machines, gaming machine usage, machine faults and tampering. These features make EMS more efficient than the manual systems currently used by most gaming machine operators (class 4 societies).

EMS can also be used to remotely control, disable and enable gaming machines where equipment is faulty or been tampered with.


Cost of EMS to Societies

The ongoing cost to class 4 societies for EMS was estimated at $15-$30 per machine per month in 2002.

In addition there would be installation costs that class 4 societies are expected to meet to ensure that their venues and gaming machines are ready and compliant for implementation of EMS.

Any machines that are not compatible with EMS by the time of implementation will have to be replaced or upgraded (cost of this varies), or disposed of.

Class 4 societies have been advised to replace old machines with EMS-compatible machines as part of their normal machine replacement programme. Class 4 societies must ensure that all their machines are compatible with QCOM, the software protocol that EMS will use. A fibre optic loop will also need to be installed at each venue to enable gaming machines to be connected to a site controller.


EMS and the Community

EMS will provide detailed, accurate information about gambling in New Zealand. Inaccurate recorded keeping and incorrect banking are the most common problems found in audits carried out by the Department of Internal Affairs on operator's of gaming machines in Pubs and Clubs. Because EMS is a computerised system, record keeping and banking will no longer be prone to human error.

EMS will provide important information about gamblers behaviour. This information is being sought by community organisations and Problem Gambling service providers.


Regulations

Regulations have been made under section 370 of the
Gambling Act 2003 which set out the fees payable in respect of gaming machines connected to the Electronic Monitoring System. These regulations are effective from 9 May, 2006.


EMS Implementation and Connection of Gaming Machines

The Department of Internal Affairs has contracted Intralot NZ Ltd to implement and monitor EMS. Implementation will involve a phased connection of gaming machines to the EMS.

If gaming machines are not ready for connection on the date notified by the Secretary for Internal Affairs, the
Gambling Act 2003 (s. 86) says that the gaming machines must be turned off.

Class 4 societies are advised to contact the manufacturers of their gaming machines, or their agents, as soon as possible to ensure that their machines will be compatible with QCOM.


EMS connection dates

Check the schedule below to see when your venue is going to be connected to the Electronic Monitoring System.
  • EMS connection dates schedule (as at 27 June, 2006) .pdf (140k)* Note: The 'Compliance Date' is the date which all preparation for the installation of site controllers must be completed by. The 'Intralot Schedule' date is when Intralot will install the site controller. The 'Secretary Date' is the date the venue is connected to the EMS system.

    *
    This document is in Adobe Acrobat (.pdf) format. You need to have the Adobe Acrobat Reader installed on your computer. You can download a free version from the Adobe site.


EMS Fact Sheets

There are six EMS Fact Sheets which explain the new requirements under EMS, and some of the technical details of the new Class 4 Game Rules (effective from June 29, 2006).

Fact Sheet 34: The Introduction of the Electronic Monitoring System (210k)

Fact Sheet 35: EMS - New Record Keeping Requirements (225k)

Fact Sheet 36: Jackpot Systems and EMS (216k)

Fact Sheet 37: GMP Determination and Banking under EMS (204k)

Fact Sheet 38: EMS - Reconciliation and Adjustments (218k)

Fact Sheet 39: Changes to Gaming Machine Metering under EMS (295k)


EMS Updates

EMS Updates is an occasional publication issued to the gaming industry to keep them up to date with the progression of the EMS. The March issue provides important information to assist societies to prepare for connection to the EMS and explains some key dates and activities.

  • EMS Updates - March (880k)*

    *
    This document is in Adobe Acrobat (.pdf) format. You need to have the Adobe Acrobat Reader installed on your computer. You can download a free version from the Adobe site.
Contact us

If you require any additional information, please contact the EMS Support Team on 04 460 2236 or email us at
ems@dia.govt.nz

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Last updated: 30/06/2006