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Department of Internal Affairs : Help : Help Skip to Access Key assignments for this site
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If you find any errors or have suggestions as to how we could improve our site, please send an email to

How to find information on this site

This site is divided into sections, each with an index page listing a series of subsections. Each subsection features its own index page, with detail pages below that.

Each section title is identified with one of three images located in the centre of the Homepage. Access the index page for each section by clicking directly on the section title:

  • About Us: For information about the organisation, its structures, origin and functions, including recruitment and vacancies.
  • Services: For information about a particular service that the Department provides, including forms, application and contact details.
  • Online forms: To obtain an electronic version of a specific form.
  • Resources: To obtain a specific publication, research document, information about a policy area or other information provided by the Department of Internal Affairs.
  • What's New: Recent additions and information of current interest.
  • Legal: Statutory requirements, including information about privacy issues and making complaints to the Department.

The Features section on the homepage displays a changing list of special interest features and links.

For information about navigating the site with a keyboard or a screen-reader click here.

Here's what to do if you can't find what you're looking for:

Site map - Use the site map like a 'Table of Contents' in a book, to get an overall view of the contents and structure of this web site. You can also navigate around the site by clicking on the Site Map links.

Search - Use the Search tool when you have a word or phrase that you want to search for on this site. The search tool works by searching for your word or phrase on all the web pages on the site/s you've selected.

Other Government Information - Use the link bottom right of the homepage to obtain an index of all Government organisations, links to their websites, contact details and to search other government information.

Who to contact by email about other problems or complaints
General enquiries –
Any complaint about the Department of Internal Affairs or our staff –
An issue about information privacy –
An issue about website security –
Technical email issues –
Technical and content web site issues –

For a complete list of our email contact addresses, please see our Email Contact Addresses page.
If you want to visit one of our offices, or contact us by phone fax, please see How to Contact Us.

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Last updated: 13/01/2003